REFUND POLICY

Garden of Dreamers / DreamSeed Project

Last Updated: August 6, 2026

1. General Provisions

DreamSeed (https://dreamseed.online/) constitutes a non-commercial experimental project providing virtual bonsai trees as digital objects. The payment of the symbolic participation fee specified on the platform facilitates the activation of a virtual tree within the user's personal account and supports the development of this sociological research initiative.

2. Refund Conditions

Refunds are granted solely in the event of a technical failure when:

  • The virtual tree is not activated in the personal account (tree activation is defined as the presence of the selected bonsai tree image in the personal account) within 24 hours following payment.

  • Access to the dream journal functionality is not provided.

Refunds shall not be granted in the following circumstances:

  • Following successful activation of the virtual tree in the personal account (activation is confirmed by the presence of the selected bonsai tree image in the personal account).

  • If the user has already obtained access to any project functionalities.

  • Upon change of personal decision following successful tree activation.

3. Refund Request Procedure

To initiate a refund request, the following steps must be completed:

  • Submit a written request to: [email protected]

  • Include the following information in your request:

    • Full legal name as registered during payment.

    • Email address associated with the payment account.

    • Payment processor transaction reference number (e.g., PayPal, Stripe).

    • Detailed description of the technical failure encountered.

Refund requests are exclusively processed for authorized users whose identification information precisely matches the payment details registered with the respective payment processor.

4. Processing Timeline

All verified refund requests are processed within five (5) business days from the date of receipt of a complete and validated request. Business days are calculated according to Georgia Standard Time (UTC+4), excluding official public holidays recognized by the Government of Georgia.

5. Refund Execution

Approved refunds are executed under the following conditions:

  • In the identical currency (USD) as the original transaction.

  • Via the identical payment method (e.g., PayPal, Stripe, credit card) used for the initial transaction.

  • To the identical financial account from which the original payment was remitted.

6. Contact Information

For inquiries regarding refund procedures, please contact:

7. Anonymous Advertising Use of Public Feed Publications

Separately from refunds: by publishing content publicly in a tree feed, you grant DreamSeed / Garden of Dreamers the right to use that content anonymously only (without personal identifiers) on social networks and other advertising channels to promote the project. Details are set out in the Privacy Policy and Terms & Conditions. Contact: [email protected].

8. Legal Information

Georgian version: საფირმო სახელწოდება: ინდივიდუალური მეწარმე დზმიტრი ბაჰდანაუ

საიდენტიფიკაციო ნომერი: 345679580

იურიდიული მისამართი: საქართველო, ქ. ბათუმი, ზ. გამსახურდია /ჭავჭავაძე ქუჩა , N 49/4, ბინა N17

English version: Individual Entrepreneur Dzmitri Bahdanau

Identification number: 345679580

Legal address: Georgia, Batumi, Z. Gamsakhurdia/Chavchavadze St., N 49/4, Apt. N17